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Search results for “online behavior”
All you need to know about hotel guest loyalty
01/18/2019
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3:43:55 PM
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There’s a lot of talk in the travel industry these days that travelers aren’t loyal to hotel brands anymore; it’s all about price and perks. But is this really true? Does hotel guest loyalty exist without paying for it—and if so, how?
Hotel revenue management: solutions, best practices, revenue manager’s role
01/06/2019
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11:20:51 AM
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While revenue management is focused on the whole revenue of a business, including ancillary revenue and spending, yield management focuses on the price and the volume of sales.
Big data and the need for a data strategy
02/01/2019
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4:52:58 PM
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Amazon’s recommendation engine is estimated to generate more than 1/3 of its purchases by using AI to identify, rank, and serve up recommendations. But what would happen if Amazon decided to start selling hotel rooms using this knowledge?
Spotlight on: the rise of poshtels
04/23/2019
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12:04:13 AM
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And although younger generations are driving the evolution, the demographic of poshtel bookers is diverse.
International travel planner Pickyourtrail secures $3 million
02/20/2019
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1:00:28 PM
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India is now one of the fastest growing outbound tourism markets in the world, second only to China. The UNWTO estimates that India will account for 50 Mn outbound tourists by 2020.
The CRM data warehouse
03/26/2019
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4:45:12 PM
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The PMS provides information like recency, frequency, and monetary value, but never about guest preferences, demographics, or what they do when they’re not staying at that particular hotel.
Amex is reinventing rewards using blockchain
01/14/2019
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5:31:52 PM
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The blockchain doesn’t record personal information like the card member name and card details. Instead American Express tokenizes that data.
TravelDaily China will present insights on China in ITB Berlin
02/13/2019
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10:53:44 AM
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TravelDaily China will be exhibiting in the trade show and will also organize various events to promote greater understanding of Chinese companies’ globalization strategy, youth travel and travel innovations.
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